FAQ
Frequently Asked Questions
Delivery
Do you deliver all over Pakistan?
Yes, we deliver all over Pakistan.
How long does delivery take?
Delivery usually takes 2 to 6 business days, depending on your location. We do not deliver on Sundays and public holidays.
How much is delivery?
Delivery charges are shown at checkout before you place your order.
Cash on Delivery
How does Cash on Delivery work?
You place your order, and when the courier brings your parcel you pay the courier in cash.
Will the courier call me?
Yes. Riders try to contact you before delivery, so please keep your phone number active to avoid a failed delivery attempt.
Order tracking
How do I track my order?
After you place an order you get a confirmation by email or SMS. Once your order is dispatched we send a tracking number so you can follow your parcel online.
Returns and exchanges
What is your return policy?
You can request a return within 7 days of receiving your item. The item must be unused, in the same condition you received it, and in its original packaging. For hygiene reasons, opened or used personal care items cannot be returned. Please read our Refund Policy for the full details.
How do I start a return?
Message us on WhatsApp at 0326 7218828 or email gadgestic.store@gmail.com with your name, order number and the reason for the return.
How do I exchange an item?
Return the item you have. Once your return is accepted, place a new order for the item you want.
What if my item is damaged, defective or wrong?
Please contact us within 7 days of delivery with your order number and clear photos or a short video. We will arrange a replacement or refund, and we cover the return shipping.
When will I get my refund?
If your return is approved, we send the refund by bank transfer or mobile wallet to the account details you give us, within 10 business days.
Contact us
How can I contact you?
WhatsApp: 0326 7218828
Email: gadgestic.store@gmail.com
Support hours: Monday to Saturday, 12:00 PM to 9:00 PM
Cash on Delivery available across Pakistan.